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Every YoddhaLabs piece is made to order or is one of one. Please read this before you file.
No refunds for change of mind. We do not offer returns or refunds because you have changed your mind, or because the piece is not what you pictured. Rings and artifacts are made or prepared for you and cannot be sold again as new. That is why each piece page shows its measurements, materials and photographs, and why the ring has a size guide.
Cancelling an order. Write to info@yoddhalabs.com as soon as you can. If your piece has not yet been entered for casting or setting, the order is cancelled and refunded in full. Once casting or setting has begun, the order cannot be cancelled.
What we put right. If your piece arrives damaged, is not the piece described on its page, or does not arrive, write to info@yoddhalabs.com within seven days of delivery (or of the date it was due), with your order number and photographs. If it has a defect in making or materials, write within thirty days of delivery. We will repair or replace the piece; where neither is possible, including for a one-of-one artifact that cannot be replaced, we will refund it.
Rings. A ring is made in the size you choose. Resizing and replating are free for a year from delivery; write to info@yoddhalabs.com to arrange it. A size chosen in error is put right by resizing, not by a return.
Commissioned pieces. Pieces commissioned or modified at the buyer's request (stone selection, custom stringing, personalization) are not returnable, except for a defect in the studio's making.
How a refund is paid. A refund goes back to the payment method used for the order. Your bank or card issuer sets how long it takes to show.
Your rights. Nothing on this page limits any right you have under the consumer law that applies to you, in India or in the country you live in.